Shipping, Returns & Cancellations
Shipping Policy
Shipping rates are set by the carrier and determined by the weight of the package, as well as the size. The delivery location will determine the carrier for shipment. Orders typically ship on Saturday of the week they are placed, IF they are submitted Monday-Thursday (by 5p PST). If orders are submitted after that, they will be shipped out the following Saturday. We ONLY deliver to certain territories in Canada and all of the United States. Extra charges will be levied for shipments to Canada.
Return & Exchange Policy
ALL SALES ARE FINAL. Due to the nature of the products, no returns will be accepted, nor will refunds be given. However, if there are issues with your order, or deficiencies with any of the products, please notify us within 72 hours of receipt and we'll do what we can to make it right. Please contact us with proof of purchase and a respectful explanation of the issue so that we may address it.
Subscription Cancellation:
You can cancel your subscription at any time. If an order is already in process, you will be charged and shipped that order, after which your subscription will be cancelled and no further charges will be made.